Shipping: Once an order has been dispatched from our warehouse, customers will receive an order confirmation email with the relevant tracking number to check the shipment status of their order. Please kindly check the spam inbox, in case the order confirmation email is located there.
Delivery: Orders are processed on the next business day after submission. Delivery within the UAE is typically completed within 2 business days, while international shipments may take up to 3 business days. Please note that these delivery times are estimates and may vary due to external factors beyond our control.
Shipping Charges: Shipping within the UAE is free of charge. For international orders, a shipping fee of AED 50 applies. Any customs charges are the customer’s responsibility, as they are determined by third-party authorities.