Privacy policy

PRIVACY POLICY

Last Updated: January 2025

This Privacy Policy describes how B360 Watch ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").

1. CONTACT INFORMATION

If you have any questions about our privacy practices or wish to make a complaint, please contact us at:

Email: info@b360watch.com
Mailing Address: Wafi Mall, Ground Floor, P.O. Box 721, Dubai, United Arab Emirates
Phone: +971 4 8324553

2. COLLECTION OF PERSONAL INFORMATION

When you visit our Site, we collect certain information about your device, interactions, and purchases. Below is an overview of the data we collect:

Device Information

  • Purpose: To optimize Site performance and analyze user interactions.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Data Collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and Site interactions.
  • Shared With: Shopify (our e-commerce platform provider).

Order Information

  • Purpose: To process orders, complete transactions, provide customer support, and screen for fraud.
  • Source: Collected directly from you during checkout.
  • Data Collected: Name, billing address, shipping address, payment information, email address, and phone number.
  • Shared With: Shopify (payment and order processing).

Customer Support Information

  • Purpose: To provide customer assistance and resolve inquiries.
  • Source: Collected directly from you.
  • Data Collected: Contact details, order details, and support requests.
  • Shared With: Customer support service providers (if applicable).

3. SHARING OF PERSONAL INFORMATION

We share your Personal Information with third-party service providers to facilitate our services:

  • Shopify: Powers our online store. Read their privacy policy: https://www.shopify.com/legal/privacy
  • Legal Compliance: We may share your information to comply with legal requirements or respond to lawful requests such as subpoenas or government inquiries.

4. BEHAVIORAL ADVERTISING

We use Personal Information to provide targeted advertisements based on your interactions with our Site.

Opt-out options:

5. USE OF PERSONAL INFORMATION

We use Personal Information to:

  • Provide, maintain, and improve our services.
  • Process transactions and orders.
  • Personalize content and advertising.
  • Comply with legal and regulatory obligations.

6. DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless required by law to retain it longer.

7. AUTOMATED DECISION-MAKING

  • Fraud Prevention: Shopify uses limited automated decision-making to detect fraudulent transactions.
  • Blacklist Mechanisms: Temporary blocking of suspicious IPs or payment methods.

8. YOUR RIGHTS

For European Economic Area (EEA) Residents (GDPR Compliance)

You have the right to:

  • Access your Personal Information.
  • Request corrections or deletions.
  • Withdraw consent for data processing.
  • Port your data to another service.

To exercise these rights, contact us at info@b360watch.com.

Data Transfers: Your information may be transferred outside of Europe for processing. See Shopify's GDPR compliance: https://help.shopify.com/en/manual/your-account/privacy/GDPR

For California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), you may:

  • Request details of the Personal Information we collect.
  • Opt-out of the sale of your Personal Information.
  • Request data deletion.

To exercise these rights, contact us at info@b360watch.com.

9. COOKIES AND TRACKING TECHNOLOGIES

Cookies enhance your browsing experience by remembering your actions and preferences. We use:

Necessary Cookies (for store functionality)

  • Examples: Secure session ID, shopping cart cookies, login authentication.

Analytics & Marketing Cookies

  • Examples: Google Analytics, Shopify tracking, Facebook pixel.

Managing Cookies:

10. DO NOT TRACK

We do not alter our data collection practices in response to "Do Not Track" signals due to the lack of industry consensus.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

12. COMPLAINTS

If you have concerns about our data handling practices, contact us at info@b360watch.com. If unresolved, you may lodge a complaint with your local data protection authority.

By using our Site, you consent to this Privacy Policy. If you do not agree, please refrain from using our Site or Services.