CUSTOMER SVC/FAQ

Q. Is it necessary to register prior to purchasing your product?
A. Yes. To be able to purchase the website’s products, you must register first.

Q. Do I need to pay registration fee?
A. No. Registration is absolutely free.

Q. Are there any rules that I should adhere to when registering?
A. Not exactly. You just need to fill out the required fields.

Q. When do I consider my order as ‘confirmed’?
A. Order is confirmed after completing the order process online and making a payment. You should receive an order confirmation email to your registered email address.

Q. How do I make the payment?
A. Payment can be made through the options provided online (by Paypal, or using a Debit/Credit Card)

Q. How do I cancel my order?
A. To cancel a confirmed order, you can call 800-2360; provided that the order has not yet been dispatched. Please refer to the Terms & Conditions for more details.

Q. Will I get a refund?
A. A refund will be processed upon cancellation of the order through original mode of payment. Please refer to the Return & Refund Policy for details.