Customer svc/faq > B30 Watch | Make a Statement

CUSTOMER SVC/FAQ

Customer Service

The B360°Watch customer service ensures the perfect maintenance of your B360°Watch. If your watch needs attention, rely on a B360°Watch official dealer or an authorized B360°Watch Service Center as set forth in the below list: They can guarantee a service according to B360°Watch standards:

Dubai Mall

Ground Floor Opposite of Dubai Ice Rink, The Dubai Mall
Tel: +971 52 472 1452
Email: info@b360watch.com

The Legend, Atlantis

Tel: +971 54 360 8000
Email: info@b360watch.com

Dubai Festival City

Ground Floor Opposite of Paris Gallery, Dubai Festival City
Tel: +971 52 472 1452
Email: info@b360watch.com

City Life Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Alwahda Mall

Ground level
Tel: +971 52 6078 612
Email: info@b360watch.com

Ajman Grand Centrale

Tel: +971 54 360 8000
Email: info@b360watch.com

Fujairah Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Dalma Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Makani Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Bawabat Al-Sharq Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Deerfields Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Madinat Zayed Centre

Tel: +971 54 360 8000
Email: info@b360watch.com

Wasl Vita Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Barsha Mall

Tel: +971 54 360 8000
Email: info@b360watch.com

Frequently Asked Questions

Q. Is it necessary to register prior to purchasing your product?
A. Yes. To be able to purchase the website’s products, you must register first.

Q. Do I need to pay registration fee?
A. No. Registration is absolutely free.

Q. Are there any rules that I should adhere to when registering?
A. Not exactly. You just need to fill out the required fields.

Q. When do I consider my order as ‘confirmed’?
A. Order is confirmed after completing the order process online and making a payment. You should receive an order confirmation email to your registered email address.

Q. How do I make the payment?
A. Payment can be made through the options provided online (by Paypal, or using a Debit/Credit Card)

Q. How do I cancel my order?
A. To cancel a confirmed order, you can call 800-2360; provided that the order has not yet been dispatched. Please refer to the Terms & Conditions for more details.

Q. Will I get a refund?
A. A refund will be processed upon cancellation of the order through original mode of payment. Please refer to the Return & Refund Policy for details.

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